FREQUENTLY ASKED QUESTIONS
We collect the rent from the tenant, usually via an automatic monthly withdrawal. We take our commission out of that, and give you the rest. On the 15th of every month, we can direct deposit it into your account, or we can send you a check in the mail. We’ll taylor it to you.
Our goal is to fill vacancies as quickly as possible. We post your unit on 20+ different websites. Our average days vacant is right around 2 weeks. That also depends on how much you want to get in rent. We will do a market comparison for you to get the highest rent possible, and still fill your vacancy quickly.
We can do a drive-by of your home as often as you want us to, but generally speaking we do a drive-by inspection once a quarter, and we do move in and move out video inspections so you can see for yourself.
Yes. We employ the most up to date methods to verify their identity, rental history, employment history, and run a complete background check. In addition, if we ever put a bad tenant in your property, we’ll help cover the costs of eviction.
We strictly enforce our lease terms. If a tenant pays late, they are charged a fee. If they don’t pay, then we start the eviction process, so you don’t have to.
We have a network of bonded and insured plumbers, painters, electricians, handymen, etc. We shop around for the best quality of work for the best price. For some smaller jobs, we will do the work ourselves. We don’t take any percentage of the work done, you simply get charged for parts and labor.
Application fees are collected to pay for background checks and credit checks. Once we have run those checks we cannot refund any application fees.
- Agent for the property owner (landlord)
- Prepare rental properties
- Inspect properties before, during, and after a lease term
- Advertise open properties
- Make properties available for prospective tenants to tour
- Receive and screen applications
- Manage lease signings and lease renewals including applicable documentation
- Ensure routine property maintenance
- Manage financial components
- Manage administrative components
- For apartments, provide on-site leasing, maintenance, and management services
- Track all correspondence in the property management system
- Provide rental Property Management Software
- Communicate with both owners and tenants
- Coordinate utility payments
Tenants are found through the marketing and advertising of your property. After a prospective tenant is found, they will undergo an application and screening process which includes a background check. If the prospective tenant is deemed to be responsible in all regards, a lease agreement will be reached.
Communication is important. A property owner will always have direct access to Rentomatic Property Management for inquiries or concerns. We likewise reach out to property owners with important updates regarding the tenancy. Property owners can establish with the property manager how they would like to be connected, for what purposes and how frequently.
Yes. Property managers must understand and comply with provisions of legislation such as the Americans with Disabilities Act and the Federal Fair Housing Amendment Act, as well as local fair housing laws. It is the duty of your property manager to avoid all discrimination and help keep the owner in compliance with applicable laws.